{"id":362,"date":"2020-01-28T19:36:39","date_gmt":"2020-01-28T19:36:39","guid":{"rendered":"https:\/\/oregonlibconference.org\/2020\/?page_id=362"},"modified":"2021-02-10T22:55:35","modified_gmt":"2021-02-10T22:55:35","slug":"faqs","status":"publish","type":"page","link":"https:\/\/oregonlibconference.org\/2021\/registration\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">What are the costs for the conference? Can I see them without logging in?<\/h3>\n\n\n\n<p>Yes!\u00a0Here\u2019s the<strong><span class=\"has-inline-color has-vivid-cyan-blue-color\"> <\/span><a href=\"https:\/\/oregonlibconference.org\/2021\/wp-content\/uploads\/sites\/3\/2021\/02\/3-Oregon-Library-Association-2021-Annual-Conference-Reg-Rates-2021_02_09-rev4.pdf\" data-type=\"URL\" data-id=\"https:\/\/oregonlibconference.org\/2021\/wp-content\/uploads\/sites\/3\/2021\/02\/3-Oregon-Library-Association-2021-Annual-Conference-Reg-Rates-2021_02_09-rev4.pdf\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">2021 Conference Cost sheet<\/span><\/a><\/strong>\u00a0including member and non-member pricing for all events and sessions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Group\/Library Organization Registration<\/h3>\n\n\n\n<p>We encourage all library workers, friends, and trustees to take advantage of this great opportunity to learn together.  This year OLA is offering several discount tiers for organizations and groups.  Take a look at the 2021 Conference Cost sheet to see those tiers.  Any questions, contact <a href=\"mailto:ola@olaweb.org\"><span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>ola@olaweb.org<\/strong><\/span><\/a><\/p>\n\n\n\n<p>Before you register individually, check with your library\/organization administration to determine if your institution is participating in  the discounted conference registration.  If they are, a discount code will be provided for you to use as you personally register and will be added at the summary page level of the registration form.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I need to pay by invoice. How do I do that?<\/h3>\n\n\n\n<p>Register using the online form as usual, and when you get to the\npayment section, select \u201cPay Later\u201d as your payment option. An email will be\nsent to you with a link to the invoice document which can be printed for\nmailing, or forwarded to your accounts payable department for processing.\nInvoices may be paid by check or credit card.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I need to register someone else \u2013 what do I do?<\/h3>\n\n\n\n<p>It is recommended that individual staff register themselves,\nmaking meal selections, etc. If the institution does not want their staff to\nregister themselves, then the registrant will have to provide their OLA member\nwebsite username and password that allows the admin into their account for\nregistration.<\/p>\n\n\n\n<p>For larger libraries that want to pay by credit card for the group registration, contact the&nbsp;OLA Association Manager at <a href=\"mailto:ola@olaweb.org\"><strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">ola@olaweb.org<\/span><\/strong><\/a> to arrange details. Registrations will need to be submitted online before a group payment may be processed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I access this virtual conference?<\/h3>\n\n\n\n<p>To access the OLA&#8217; 2021 Virtual Conference go to the <a href=\"https:\/\/www.youtube.com\/embed\/flcItoKTsf4?autoplay=1\" data-type=\"URL\" data-id=\"https:\/\/www.youtube.com\/embed\/flcItoKTsf4?autoplay=1\"><strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Whova &#8220;How To&#8221; Vide<\/span><\/strong><span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>o <\/strong><\/span><\/a><strong><a href=\"https:\/\/www.youtube.com\/embed\/flcItoKTsf4?autoplay=1\" data-type=\"URL\" data-id=\"https:\/\/www.youtube.com\/embed\/flcItoKTsf4?autoplay=1\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">Guide<\/span><\/a><span class=\"has-inline-color has-vivid-cyan-blue-color\"> <\/span><\/strong>to learn how to access the conference.  <\/p>\n\n\n\n<p><strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Whov<\/span><a href=\"https:\/\/whova.com\/pages\/whova-app-user-guide\/?source=ems\" data-type=\"URL\" data-id=\"https:\/\/whova.com\/pages\/whova-app-user-guide\/?source=ems\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">a &#8220;How To&#8221; Guide Page.<\/span><\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is this \u201cdiscount code\u201d field?<\/h3>\n\n\n\n<p>Please ignore the Discount Code box, if you are registering as an individual.  If your organization\/library is participating in any one of the discounted registration tiers or have received a grant from the State Library of Oregon then you will need to enter the code provided to you by your administration or the State Library.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I have to cancel my registration. How do I do that?<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>A&nbsp;<strong>$20.00 service charge<\/strong>&nbsp;will be applied to all cancellations.<\/li><li><strong>Written cancellations must be received by the committee by April 10, 2021 to qualify<\/strong>&nbsp;for refunds.<strong>&nbsp;<\/strong>Submit your request to Shirley Roberts, OLA Association Manager, at <a href=\"mailto:ola@olaweb.org\"><strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">ola@olaweb.org<\/span><\/strong><\/a><span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>.<\/strong><\/span><\/li><li>Requests for refunds will be processed within 30 days after the conference.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Still didn\u2019t find what you needed?<\/h3>\n\n\n\n<p>Email Shirley Roberts, Online Registration Coordinator, at <a href=\"mailto:sroberts.ola@gmail.com\" data-type=\"mailto\" data-id=\"mailto:sroberts.ola@gmail.com\"><span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>sroberts.ola@gmail.com<\/strong><\/span><\/a><\/p>\n\n\n\n<p>Questions in general about conference can be emailed to Lacey Legal, OLA 2021 Conference chair, at <a href=\"mailto:olaconference@olaweb.org\"><span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>olaconference@olaweb.org<\/strong><\/span><\/a><span class=\"has-inline-color has-black-color\"> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What are the costs for the conference? Can I see them without logging in? Yes!\u00a0Here\u2019s the 2021 Conference Cost sheet\u00a0including member and non-member pricing for all events and sessions. Group\/Library Organization Registration We encourage all library workers, friends, and trustees<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-362","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/pages\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/comments?post=362"}],"version-history":[{"count":39,"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/pages\/362\/revisions"}],"predecessor-version":[{"id":1126,"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/pages\/362\/revisions\/1126"}],"up":[{"embeddable":true,"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/pages\/8"}],"wp:attachment":[{"href":"https:\/\/oregonlibconference.org\/2021\/wp-json\/wp\/v2\/media?parent=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}