What are the costs for the conference? Can I see them without logging in?
Yes! Here’s the 2020 Conference Cost sheet including member and non-member pricing for all events and sessions.
I’m interested in knowing more about the meal choices. Are there options for gluten-free, vegan, etc.?
Please see the Meal Menu page for full descriptions of the meals offered at the conference as provided by The Riverhouse catering department. OLA has been assured the ability to meet dietary restricted diets by the catering department.
I need to purchase meals and/or events on a separate credit card, and/or buy a meal or event ticket for my friend, spouse, or colleague not attending the conference. How does that work?
I need to pay by invoice. How do I do that?
Register using the online form as usual, and when you get to the payment section, select “Pay Later” as your payment option. An email will be sent to you with a link to the invoice document which can be printed for mailing, or forwarded to your accounts payable department for processing. Invoices may be paid by check or credit card.
I need to register someone else – what do I do?
It is recommended that individual staff register themselves, making meal selections, etc. If the institution does not want their staff to register themselves, then the registrant will have to provide their OLA member website username and password that allows the admin into their account for registration.
For larger libraries that want to pay by credit card for the group registration, contact the OLA Association Manager at firstname.lastname@example.org to arrange details. Registrations will need to be submitted online before a group payment may be processed.
What is this “discount code” field?
Please ignore the Discount Code box, which is for conference planning purposes only.
I have to cancel my registration. How do I do that?
- A $20.00 service charge will be applied to all cancellations.
- Written cancellations must be received by the committee by April 10, 2020 to qualify for refunds. Submit your request to Shirley Roberts, OLA Association Manager, at email@example.com.
- Requests for refunds will be processed within 30 days after the conference.
Still didn’t find what you needed?
Email Lacey Legel, Online Registration Coordinator, at firstname.lastname@example.org.
Questions in general about conference can be emailed to Liisa Sjoblom, OLA 2020 Conference chair, at email@example.com.